Terms and Conditions of Hire
1. Agreed price, Deposits, Cancellations and balances:
a. Agreed Price:
The agreed price is the ammount agreed between Dream Limos and you the customer, based on and is limited to the instructions given as set out in the requirements above. Changes following on from this booking that you may want/like to make will be subject to our availability to accomodate those changes and maybe subject to further cost(s)
b. Deposits:
All bookings made are confirmed by way of an advanced deposit. Normally, a deposit of £50.00 is required on saloons and limousines. For weddings and other special events an advance deposit of £100.00 is required.
c. Cancellation:
Should you cancel within 14 (fourteen) days of the date the vehicle(s) is/are required the deposit will be deemed Non-refundable. In the event the booking is cancelled within 96 hours (four days) of the date the vehicle(s) is/are required you the customer will be charged 100% of the balance owed. Where a booking is made for a wedding or other special event(s) this will mean that the period where the whole balance will become due will be extended to 28 (twenty eight) days.
d. Balance:
Under normal circumstances Balances due are payable at the time and place of the first pickup. Alternatively you may pay the balance in advance to Dream Limos by cash, Cheque, VISA or Switch for the balance due allowing enough time ( minimum of 7 (seven) days) for the cheque to be cleared to ensure cleared are deposited to our account prior to the Requirements being carried out by us. Personal or business cheques or drafts or foreign currency are not acceptable as final payment on the day of th requirement unless prior consent by a manager from Dream Limos has been given.
2. Grace Period:
Dream Limos strive always to be at all pickup point(s) in advance of the time(s) agreed. However, there may be causes that may from time to time occasionally prevent us from meeting these aims such as inclement weather, road traffic accidents, road resurfacing and such like events outside our control. Reasonably therefore we need to have under these circumstances to build into our schedule(s) a period of upto 30 (thirty) minutes grace. In any event a grace period is invoked, in whole or in part, the time of adjusted time(s) will be made up during or after the hire period, schedules permitting.
3. Damages:
Damages, subsequently cost(s) of repair(s) of such damage(s) to the limousine(s) hired as used by you the customer and/or your guests howsoever caused is your responsibility. Additionally, in the event that one of your party is sick in the limousine we will charge £100.00 to make good the vehicle. Where the booking was secured using credit/debit card you the customer hereby agree that we may deduct from that card the damages as they have arisen. In the event that a credit/debit card was not used for securing the booking we will invoice you directly should the additional payment(s) not be made on the night.
4. Overtime:
Overtime charges begin immediately following the end of the pre-agreed Dream Limos contract end time as setout in the box above titled drop off. Under this agreement the overtime rate per hour or part thereof shall be as noted in the box titled Per Vehicle Overtime Rate.
5. Lost Property:
Dream Limos takes every care to keep you the customer and your property safe. We cannot however, under any circumstances take any responsibility for property lost or left or assumed left at anytime in the vehicle(s). Make sure that you check and remove all personal property yours and/your guest(s) - from the limousine(s) whenever you are dropped off, including interim drop(s). In the event that any property is found by us and is returned to the depot it is you the customers responsibility to recover said propertyfrom our depot and any cost(s) of doing so are yours and yours alone. Property not claimed within 6 (six) months will be disposed of.
6. Breakdown:
Dream Limos make every effort to maintain it's fleet as often and as thoroughly as it possibly can. Dream Limos has therefore made all reasonable efforts to ensure to ensure that the limousine(s) is/are in the best and most reliable condition and therefore fit for purpose of use. In the unlikely event should a mechanical breakdown occur outside its control Dream Limos cannot therefore be responsible for mechanical breakdown nor for the impact that those unforseen event(s) might then or thereafter have.
7. Vehicle Requested:
Dream Limos will provide the vehicle requested. However notwithstanding clause 6 above, in the event due to circumstances beyond our control the vehicle requested cannot be provided either for the first, the final or other and interim journeys booked we reserve the right and need to provide substitute vehicle(s) of equal or similar standing and capacity.
© Dream Limos 2006